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Healthcare 2014 – how it works

The processes of healthcare are increasingly electronic and connected. The individual healthcare consumer is more aware and informed. More health practitioners are registered, with a great diversity of healthcare approaches.

As more professionals become involved there’s a great need to efficiently and effectively track a person’s health outcomes. This need to report, provide full audits and collate results across populations is part of the clinical model of Visual Outcomes. The system will help you see the outcomes of your practice.

Multi-doctor and multi-site

More health professionals are sharing administrative overheads under one location or working across a number of practice locations. Any shared system needs to work with the specific processes of each healthcare discipline, alongside improved patient management and smooth practice operations across a number of locations.

The patient is the obvious common link in all health care processes across all disciplines. Visual Outcomes keeps a focus on multi-site and multi-doctor management of every patient and all processes at all times.

Patient vs. Client

Healthcare expectations are changing with the internet and patients’ involvement in decision-making is increasing.

A ‘patient’ is, by definition, to be cared for. When they are unwell, hospitalised or suffering injury or illness they are, by necessity, more passive recipients of treatment.

As patients move from the emergency/acute ‘end’ of the healthcare system, they are encouraged to become more active and participate more in their health behaviour and health decision-making. Visual Outcomes recognises the patient as becoming more active in the clinic and gives them the more active role of Client in their healthcare delivery.

A client in a Visual Outcomes clinic is encouraged to understand their involvement in their own healthcare outcomes and be a more active participant in all healthcare decisions.

Visual Outcomes supports this in several ways: through its iSite online portal, which enables secure communication between the client and the clinic: for appointments, questionnaires, explanatory material, lifestyle and treatment programs; through the ability to have clients complete questionnaires on arrival in the clinic and by enabling practitioners to present a range of visual aids to help explain conditions and treatments to clients.

Visual Outcomes gives practitioners the ability to control and deliver whatever level of client involvement they wish.

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